Dental practices are required to comply to CQC rules.
When it comes to water safety, the Care Quality Commission (CQC) expects far more than a tick-box Legionella assessment, they expect clear governance, defensible records, and demonstrable control.

Built for Dentistry, Not Generic Buildings
Dental environments present unique water risks:
- Dental Unit Water Lines (DUWLs)
- Aerosol Generating Procedures (AGPs)
- Reverse Osmosis (RO) systems
- High patient turnover and vulnerable populations
Aligning dental water safety practices
- ACoP L8
- HSG274 Parts 2 & 3
- HTM 01-05 (Dental Decontamination)
- HTM 04-01 (Healthcare Water Safety)
This ensures your practice is inspection-ready, not just technically compliant.

What CQC Inspectors Look For and How We Cover It
CQC inspections frequently focus on process, accountability, and evidence, not just risk scores. We help you demonstrate:
✔ Clear Governance
- Defined Duty Holder
- Appointed Responsible Person
- Identified Competent Persons
- Documented escalation and response procedures
✔ Robust Record Keeping
- Up-to-date Legionella Risk Assessment
- DUWL and RO monitoring records
- Temperature, flushing, and descaling logs
- Evidence of corrective actions and follow-ups
- Five-year record retention, as required
Many practices do the work but fail on documentation a common compliance gap.
Turning “Inadequate” Into Defensible Compliance
Dental inspections often uncover issues such as:
- Logbook audits completed by the wrong role
- Incomplete DUWL dipslide records
- Missed RO filter changes
- Gaps in archived records
- Actions noted but never formally closed
We don’t just identify these risks — we help you fix them.
Our service includes:
- Practical, prioritised action plans
- Role-appropriate responsibility mapping
- Clear timescales aligned with CQC expectations
- Advice that works in real, busy practices
Support That Continues After the Assessment
CQC compliance isn’t a one-off event — it’s an ongoing responsibility.
We support practices with:
- Review and re-issue of risk assessments
- Control scheme reviews
- Advice ahead of inspections
- Ongoing compliance guidance when things change (staff, layout, equipment, usage)
You’re never left with a report and no support.
Peace of Mind for Practice Owners and Managers
When a CQC inspector asks:
“How do you know your water systems are safe?”
You’ll have a clear, confident answer — backed by evidence, structure, and expert oversight.
